Contact us
The quickest way to reach us is the chat on this site: our operator replies right there, and common questions get an answer at once.
Chat on the site
No sign-in needed: just write, and the reply appears in the same window.
For longer questions, documents or group requests.
info@alanyabook.comPhone
+90 552 253 62 29
Common questions
All questions and answersDo I need to pay in advance?
No prepayment is needed to book. You pay on the day of the tour in cash, in any currency at the day’s rate (euros, dollars, pounds, Turkish lira and others), or by card.
Can I cancel my booking?
Yes. Cancellation is free up to 24 hours before the start of the tour. Later cancellations follow the rules of the tour.
How does the pickup work?
We pick you up right where you stay: a hotel, an apartment or a villa, in any part of Alanya. The time depends on your village and is written in your ticket. Please be ready a few minutes early: the driver waits 10–15 minutes.
How much do children pay?
Each tour's page says what a child pays. Usually children aged 6–10 pay a child price and children under 6 go free. At the Land of Legends and the Eftalia water park the child price is for ages 4–9, at the Antalya Aquarium for 3–9, and younger children go free. On the trips to Pamukkale, Cappadocia and Demre children aged 4–8 pay half and younger ones go free; diving and swimming with dolphins have one price for everyone.