Questions and answers

No prepayment is needed to book. You pay on the day of the tour in cash, in any currency at the day’s rate (euros, dollars, pounds, Turkish lira and others), or by card.

Yes. Cancellation is free up to 24 hours before the start of the tour. Later cancellations follow the rules of the tour.

We pick you up right where you stay: a hotel, an apartment or a villa, in any part of Alanya. The time depends on your village and is written in your ticket. Please be ready a few minutes early: the driver waits 10–15 minutes.

Each tour's page says what a child pays. Usually children aged 6–10 pay a child price and children under 6 go free. At the Land of Legends and the Eftalia water park the child price is for ages 4–9, at the Antalya Aquarium for 3–9, and younger children go free. On the trips to Pamukkale, Cappadocia and Demre children aged 4–8 pay half and younger ones go free; diving and swimming with dolphins have one price for everyone.

Photos and videos cost extra on every tour; their price is given on the tour. Drinks are included only on the pirate boat, the Green Canyon and Manavgat tours and at the Eftalia water park; on the other tours you pay for them yourself. Anything else a tour charges for, such as the balloon flight in Cappadocia, is listed on its page. Insurance is included on every tour.

Your ticket opens on screen right after you book, and a copy goes to your email if you gave one. It stays under Tickets and opens even offline. It shows the date, the pickup time and place, and the amount to pay on the day.

If the weather or the organiser stops a tour, it moves to another day; if no other date suits you, we refund any money you have paid.

Guides speak English, Russian, German and Turkish. You choose the language when you book.

Yes. Say so in the comment to your order or in the chat, and we send you the meeting point on a map.